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Opening Times

Office hours: Mon - Thurs 08:30 - 18:00
Fri 08:30 -17:00; Sat 09.30 to 13:00

Office hours: Mon - Thurs 08:30 - 18:00
Fri 08:30 -17:00; Sat 09.30 to 13:00

Office hours: East Coast USA: Mon - Thurs 08:30 - 18:00 (03:30 - 13:00 local time)
Fri 08:30 - 17:00 (03:30 - 12:00); Sat 09:30 to 13:00 (04:30 - 08:00)

West Coast USA: Mon - Thurs 08:30 -18:00 (00:30 - 10:00 local time)
Fri 08:30 -17:00 (00:30 - 09:00); Sat 09.30 to 13:00 (01:30 - 05:00)

Office hours: Ottawa: Mon - Thurs 08:30 - 18:00 (03:30 - 13:00 local time)
Fri 08:30 - 17:00 (03:30 - 12:00); Sat 09:30 to 13:00 (04:30 - 08:00)

Vancouver: Mon - Thurs 08:30 -18:00 (00:30 - 10:00 local time)
Fri 08:30 -17:00 (00:30 - 09:00); Sat 09.30 to 13:00 (01:30 - 05:00)

Office hours: Canberra: Mon - Thurs 08:30 - 18:00 (19:30 - 05:00 local time)
Fri 08:30 - 17:00 (19:30 - 04:00); Sat 09.30 to 13:00 (20:30 - 24:00)

Office hours: Mon - Thurs 08:30 - 18:00 (21:30 - 07:00 local time)
Fri 08:30 - 17:00 (21:30 - 06:00); Sat 09.30 to 13:00 (22:30 - 02:00)

Office hours: Mon - Thurs 08:30 - 18:00 (check internet for local time equivalent)
Fri 08:30 - 17:00; Sat 09.30 to 13:00

Privacy

All of your personal information is secure and never shared with third parties.

Our Privacy Policy

We do not share, sell or distribute your Personal Data with any third parties, except where a booking has been made with us.  In this case we will share pertinent details (insurance, mobile phone number, dietary and health) with our local service providers where necessary for them to perform their function.

We will always abide by the Data Protection Act 1998 and the General Data Protection Regulation, and you may always contact us to find out precisely what information we hold about you.

The details we hold for you, as a client or potential client, are your contact details, which can include name, address, telephone number(s), email address.  We do not store any financial information like credit card numbers  on our database.

Where you have booked or are in the process of booking a holiday we will additionally hold dietary preferences, health and insurance information, travel and transfer arrangements and details of your previous bookings, if any, including booking-related Email correspondence.

We will keep any general Email correspondence with you for a period of five years, then delete it.

Provided you have given your consent for each of the following we may contact you occasionally to:

a  inform you of new services we will be providing, or events or information we think will be of interest to you.
b. give you regular updates by e-mail or by post that we think will be of interest to you.

If now or at any time in the future you decide that you do not wish to receive information from us and want to be removed from our standard mailing list, please email us and let us know. We will ask you to renew your consent every five years in any event.

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

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